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Return Policy

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Spa Cascada Boutique Return Policy

We know that it can be difficult to choose the correct product or shade when ordering spa and beauty products online. For that reason, we accept the exchange of any Spa Cascada Boutique product within 15 days of the original purchase accompanied by the original invoice for account credit.

For a refund, products must be unopened, unused, and returned within 15 days of the original purchase, accompanied by the original invoice.

To return a product or exchange one for account credit, call us at 518-583-4850 or e-mail amy@spacascada.com. A boutique consultant will be happy to walk you through the process. 

When shipping returns or exchanges back to Spa Cascada Boutique, please ship products in the box they were originally sent to you in or in a similar box. Please do not ship our products in a padded envelope. This does not keep products safe from damage.

Please note: original shipping and handling fees will not be refunded on returns and exchanges. For returns, you will be responsible for the cost of shipping products back to Spa Cascada Boutique.